We Have Changed Our Ticketing Process

Why are we changing how customers raise tickets?Our new support platform makes…


How we are leveraging Teams & Zoom for internal communication during the Pandemic

How we are leveraging Teams & Zoom for internal communication during the…


We have just completed our ISO 9001 & 27001 Audits & passed with flying colours!

During the past few months we have been working hard on making sure our quality…


How & Why We Are Changing Our Focus To Security For 2021 & Beyond

With Christmas well and truly behind us & spring soon to be springing we…


The Three Stages of Cloud Transformation

Cloud computing providers like Microsoft and Amazon offer considerable…


Smart IT Support: Why Digital Agencies Need Focus

Smart IT Support: Why Digital Agencies Need Focus Digitalisation…


New Year’s Tech Resolutions That Will Keep Your Business Safe

New Year’s Tech Resolutions That Will Keep Your Business Safe The…


A New Focus: Why We’re Changing Our IT Support Tools

The time has come for Focus to change a few things. In the coming…


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The Changing Face of IT Support: Break-Fix vs. MSP

The Changing Face of IT Support: Break-Fix vs. MSP As business…