We Have Changed Our Ticketing Process
Why are we changing how customers raise tickets?Our new support platform makes…
How we are leveraging Teams & Zoom for internal communication during the Pandemic
How we are leveraging Teams & Zoom for internal communication during the…
We have just completed our ISO 9001 & 27001 Audits & passed with flying colours!
During the past few months we have been working hard on making sure our quality…
How & Why We Are Changing Our Focus To Security For 2021 & Beyond
With Christmas well and truly behind us & spring soon to be springing we…
The Three Stages of Cloud Transformation
Cloud computing providers like Microsoft and Amazon offer considerable…
Smart IT Support: Why Digital Agencies Need Focus
Smart IT Support: Why Digital Agencies Need Focus Digitalisation…
New Year’s Tech Resolutions That Will Keep Your Business Safe
New Year’s Tech Resolutions That Will Keep Your Business Safe The…
A New Focus: Why We’re Changing Our IT Support Tools
The time has come for Focus to change a few things. In the coming…
The Changing Face of IT Support: Break-Fix vs. MSP
The Changing Face of IT Support: Break-Fix vs. MSP As business…