Meet The Team
We’re a friendly bunch here at Focus. Our support teams are always happy to help customers’ resolve IT issues quickly.
We have an established team of experienced support technicians and website developers. Our support team consists of first and second line technicians who are responsive, supportive and friendly.
CEO
Harry serves as the CEO of Focus, bringing a wealth of experience and expertise across all departments.
Managing Director
Vinny plays a pivotal role as the Managing Director at Focus, particularly focusing on the company's strategic vision.
Operations Director
Matt holds the position of Operations Director at Focus, providing leadership and commitment to our clients.
Projects Director
Alex oversees project delivery, with expertise and strategic direction for optimal outcomes.
Client Services & Associate Director
Kathryn ensures exceptional client satisfaction through a combination of personalised service and strategic guidance.
Creative Director
Ted leads the charge in innovative design, digital strategies and inspiring creative output for Focus and our clients.
Managing Consultant
Ian utilises his expertise and exemplary leadership to deliver outstanding consulting services, driving our clients to greater success.
Principle Consultant
Tom employs his wealth of knowledge and strategic acumen to guide clients towards optimal business outcomes.
HelpDesk Team Leader
Tom effectively leads a team of support professionals, providing top-notch customer service and technical assistance.
Support Engineer
Steven’s dedication to resolving complex technical issues and providing outstanding customer service has made him an invaluable asset to the team.
Support Engineer
Robbert's extraordinary ability to navigate intricate technical challenges and his commitment to providing top-notch customer service
Support Engineer
Owens unwavering dedication to addressing complex technical challenges and providing exceptional customer service has firmly established him as a vital asset to the team.
IT Support Engineer Apprentice
Leo, as an IT Support Engineer Apprentice, has shown a strong grasp of technical systems and a keen troubleshooting ability. His dedication and teamwork have significantly benefited the support team.
IT Helpdesk Apprentice
Moses, as an IT Help Desk Apprentice, has shown remarkable aptitude in swiftly diagnosing and resolving user issues. His proactive approach and eagerness to learn have greatly enhanced the efficiency and effectiveness of the support team.
How We Measure Up
We don’t only talk the talk, we also walk the walk.
With industry leading service desk performance and customer satisfaction guaranteed.
Customer Satisfaction
0 %
Ticket Resolution SLA
0 %
Google Rating
0 ⭐
