{"id":7300,"date":"2023-07-05T10:01:42","date_gmt":"2023-07-05T10:01:42","guid":{"rendered":"https:\/\/wearefocus.co.uk\/?page_id=7300"},"modified":"2023-09-13T10:13:05","modified_gmt":"2023-09-13T10:13:05","slug":"quick-guide-to-flex","status":"publish","type":"page","link":"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/","title":{"rendered":"Quick Guide To Flex"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7300\" class=\"elementor elementor-7300\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"premium-parallax-section-hide elementor-section elementor-top-section elementor-element elementor-element-941c8cf elementor-section-full_width premium-parallax-yes elementor-section-height-default elementor-section-height-default\" data-pa-parallax=\"{&quot;type&quot;:&quot;scroll&quot;,&quot;speed&quot;:&quot;&quot;,&quot;android&quot;:0,&quot;ios&quot;:0,&quot;size&quot;:&quot;auto&quot;,&quot;repeat&quot;:&quot;no-repeat&quot;}\" data-id=\"941c8cf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cb33c5b\" data-id=\"cb33c5b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5ec7ca elementor-widget elementor-widget-heading\" data-id=\"a5ec7ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">A Quick Guide To Flex<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b65a154 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b65a154\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6955ee1\" data-id=\"6955ee1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eee0fc elementor-widget elementor-widget-heading\" data-id=\"3eee0fc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We have an established team of experienced support technicians and website developers. Our support team consists of 1st and 2nd line technicians who are responsive, supportive and friendly. <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0adcdc3 elementor-widget elementor-widget-image\" data-id=\"0adcdc3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"325\" height=\"180\" src=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-portal-logo.webp\" class=\"attachment-large size-large wp-image-7288\" alt=\"flex-portal-logo\" srcset=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-portal-logo.webp 325w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-portal-logo-300x166.webp 300w\" sizes=\"(max-width: 325px) 100vw, 325px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5f38cf elementor-widget elementor-widget-heading\" data-id=\"f5f38cf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Login and Raise a Ticket<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1e9559 elementor-fixed elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a1e9559\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"https:\/\/wearefocus.co.uk\/book-a-call\/\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 70 193\" style=\"enable-background:new 0 0 70 193;\" xml:space=\"preserve\"><style type=\"text\/css\">\t.st0{fill:#FADA35;}\t.st1{fill:#344650;}<\/style><path class=\"st0\" d=\"M69.8,0.3H24.3c-6.6,0-12,5.4-12,12v169c0,6.6,5.4,12,12,12h45.6V0.3z\"><\/path><g>\t<path class=\"st1\" d=\"M39.2,147.1c0.7-0.5,1.5-0.8,2.4-0.8c1.3,0,2.3,0.5,3.1,1.4c0.8,0.9,1.1,2.2,1.1,3.8v7.2H30.4v-7   c0-1.6,0.4-2.8,1.1-3.7c0.7-0.9,1.7-1.3,2.9-1.3c0.9,0,1.7,0.2,2.3,0.7s1,1.1,1.3,1.9C38.1,148.4,38.5,147.6,39.2,147.1z    M36.6,154.8v-2.5c0-0.6-0.1-1.1-0.4-1.4c-0.3-0.3-0.7-0.5-1.2-0.5c-0.5,0-0.9,0.2-1.2,0.5s-0.4,0.8-0.4,1.4v2.5H36.6z M42.3,150.6   c-0.3-0.3-0.7-0.5-1.2-0.5c-0.5,0-1,0.2-1.3,0.5c-0.3,0.4-0.5,0.9-0.5,1.5v2.7h3.4v-2.8C42.8,151.4,42.6,151,42.3,150.6z\"><\/path>\t<path class=\"st1\" d=\"M45.2,141.8c-0.5,1-1.2,1.7-2.2,2.3c-1,0.5-2.1,0.8-3.3,0.8c-1.3,0-2.4-0.3-3.3-0.8c-1-0.6-1.7-1.3-2.2-2.3   c-0.5-1-0.8-2.1-0.8-3.3c0-1.2,0.3-2.3,0.8-3.3c0.5-1,1.2-1.7,2.2-2.3c1-0.6,2.1-0.8,3.3-0.8s2.4,0.3,3.3,0.8s1.7,1.3,2.2,2.3   s0.8,2.1,0.8,3.3C46,139.7,45.7,140.8,45.2,141.8z M41.9,136.7c-0.5-0.5-1.3-0.8-2.3-0.8s-1.7,0.2-2.3,0.7   c-0.5,0.5-0.8,1.1-0.8,1.8c0,0.7,0.3,1.3,0.8,1.8c0.5,0.5,1.3,0.7,2.3,0.7c1,0,1.7-0.2,2.3-0.7c0.5-0.5,0.8-1.1,0.8-1.8   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d=\"M29.5,35h16.3v3.8H29.5V35z\"><\/path><\/g><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a84beb0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a84beb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>1) Go to\u00a0<strong><a href=\"https:\/\/flex.wearefocus.co.uk\/\">https:\/\/flex.wearefocus.co.uk<\/a><\/strong><\/p><p>2) Select\u00a0<strong>Sign in with Office 365<\/strong>\u00a0(if you don\u2019t use Office 365 for your work emails then you can sign in using the options above, we will have been sent a link to choose a password with).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c26d31d elementor-widget elementor-widget-image\" data-id=\"c26d31d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1788\" height=\"814\" src=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-1.png\" class=\"attachment-full size-full wp-image-7315\" alt=\"flex-1\" srcset=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-1.png 1788w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-1-300x137.png 300w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-1-1024x466.png 1024w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-1-768x350.png 768w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-1-1536x699.png 1536w\" sizes=\"(max-width: 1788px) 100vw, 1788px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c9ba31 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4c9ba31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\">\u00a0<\/div><\/div><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\">3) You can use your existing Office 365 email and password to sign in (<strong>if prompted press Allow on any windows that ask so<\/strong>).<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f68d532 elementor-widget elementor-widget-image\" data-id=\"f68d532\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1887\" height=\"895\" src=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-2.png\" class=\"attachment-full size-full wp-image-7322\" alt=\"flex-2\" srcset=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-2.png 1887w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-2-300x142.png 300w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-2-1024x486.png 1024w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-2-768x364.png 768w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-2-1536x729.png 1536w\" sizes=\"(max-width: 1887px) 100vw, 1887px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24c74f2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"24c74f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\">4) Once you are signed in select Raise a Ticket.<\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e47e82 elementor-widget elementor-widget-image\" data-id=\"2e47e82\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1899\" height=\"910\" src=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-3.png\" class=\"attachment-full size-full wp-image-7347\" alt=\"flex-3\" srcset=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-3.png 1899w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-3-300x144.png 300w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-3-1024x491.png 1024w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-3-768x368.png 768w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-3-1536x736.png 1536w\" sizes=\"(max-width: 1899px) 100vw, 1899px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9526cd7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9526cd7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\">5) From here you can raise a ticket by choosing the form which best describes your problem.<\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2c072 elementor-widget elementor-widget-image\" data-id=\"1e2c072\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1498\" height=\"884\" src=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-4.png\" class=\"attachment-full size-full wp-image-7354\" alt=\"flex-4\" srcset=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-4.png 1498w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-4-300x177.png 300w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-4-1024x604.png 1024w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-4-768x453.png 768w\" sizes=\"(max-width: 1498px) 100vw, 1498px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6838c5d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6838c5d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\">6) Once you complete a form we will get back to you as soon as we can.<\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb4e8d0 elementor-widget elementor-widget-image\" data-id=\"bb4e8d0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1496\" height=\"892\" src=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-5.png\" class=\"attachment-full size-full wp-image-7355\" alt=\"flex-5\" srcset=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-5.png 1496w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-5-300x179.png 300w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-5-1024x611.png 1024w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-5-768x458.png 768w\" sizes=\"(max-width: 1496px) 100vw, 1496px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dabeedf elementor-widget elementor-widget-heading\" data-id=\"dabeedf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Navigating Flex<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd2bb2a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fd2bb2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\">You have some options in the new version of Flex which you didn\u2019t previously they are as follows:<\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adf3f56 elementor-widget elementor-widget-image\" data-id=\"adf3f56\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1253\" height=\"696\" src=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-6.png\" class=\"attachment-full size-full wp-image-7356\" alt=\"flex-6\" srcset=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-6.png 1253w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-6-300x167.png 300w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-6-1024x569.png 1024w, https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/07\/flex-6-768x427.png 768w\" sizes=\"(max-width: 1253px) 100vw, 1253px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-475b3b0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"475b3b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\"><div class=\"uncode_text_column\"><p>What you see on this page will depend on your role within your organisation.<\/p><p><strong>Raise a Ticket:<\/strong>\u00a0Open a ticket for your issue or query<\/p><p><strong>Tickets:<\/strong>\u00a0View your existing open or closed tickets (you can reopen tickets here as well)<\/p><p><strong>Knowledge Base:<\/strong>\u00a0Here you can find guides to help you<\/p><p><strong>Service Status:<\/strong>\u00a0Here you can see the status of our services if something is offline you should see it here<br \/><strong><br \/>Documents:<\/strong>\u00a0If we ever need to share a file with you which isn\u2019t a report or can\u2019t be attached to an email this is where we will store it for you to retrieve, you may not see this option unless you have files waiting.<\/p><p><strong>My Quotations:<\/strong>\u00a0If you are a decision maker you can view quotations and approve them here.<\/p><p><strong>My Reports:<\/strong>\u00a0If you are a decision maker you can view reports, we send you here<\/p><p><strong>My Devices:<\/strong>\u00a0Here if you are a standard you can view which assets, we have assigned to you along with the name and serial number, if you are a decsion maker you will see all assets for your organisation and who they are assigned to.<\/p><p><strong>My Invoices:<\/strong>\u00a0Decision makers and finance can view our invoices here<\/p><p><strong>My Approvals:<\/strong>\u00a0Decision makers can approve changes for example if a user requests access to a mailbox instead of us calling you we can email you a link to approve the request quickly.<\/p><p><strong>Tip:<\/strong> If you are a decision maker and someone in your organisation doesn\u2019t see an option they should please let us know by completing this form and letting us know who you want to have access to what.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e85b6ce elementor-widget elementor-widget-heading\" data-id=\"e85b6ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quick Links For Most Commonly Used<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddbe50d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ddbe50d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<strong><a href=\"https:\/\/portal.wearefocus.co.uk\/portal\/service?btn=48&amp;categoryid=10&amp;id=130&amp;itil_requesttype_id=3&amp;shownewticket=true&amp;service_requestdetail_id=96\" data-loopstyle=\"link\"><span style=\"color: #354550\">New Starter<\/span><\/a><\/strong>\n<br><br>\n<strong><a href=\"https:\/\/portal.wearefocus.co.uk\/portal\/service?btn=48&amp;categoryid=10&amp;id=130&amp;itil_requesttype_id=3&amp;shownewticket=true&amp;service_requestdetail_id=76\" data-loopstyle=\"link\"><span style=\"color: #354550\">Leaver<\/span><\/a><\/strong>\n<br><br>\n<strong><a href=\"https:\/\/portal.wearefocus.co.uk\/portal\/service?btn=48&amp;categoryid=10&amp;id=130&amp;itil_requesttype_id=3&amp;shownewticket=true&amp;service_requestdetail_id=74\" data-loopstyle=\"link\"><span style=\"color: #354550\">Change of Job Role<\/span><\/a><\/strong>\n<br><br>\n<strong><a href=\"https:\/\/portal.wearefocus.co.uk\/portal\/service?btn=48&amp;categoryid=14&amp;id=109&amp;itil_requesttype_id=3&amp;shownewticket=true&amp;service_requestdetail_id=22\" data-loopstyle=\"link\"><span style=\"color: #354550\">Email Password<\/span><\/a><\/strong>\n<br><br>\n<strong><a href=\"https:\/\/portal.wearefocus.co.uk\/portal\/service?btn=48&amp;categoryid=14&amp;id=109&amp;itil_requesttype_id=3&amp;shownewticket=true&amp;service_requestdetail_id=22\" data-loopstyle=\"link\"><span style=\"color: #354550\">Reset<\/span><\/a><\/strong>\n<br><br>\n<strong><a href=\"https:\/\/portal.wearefocus.co.uk\/portal\/service?btn=48&amp;categoryid=12&amp;id=126&amp;itil_requesttype_id=3&amp;shownewticket=true&amp;service_requestdetail_id=67\" data-loopstyle=\"link\"><span style=\"color: #354550\">Software Issue<\/span><\/a><\/strong>\n<br><br>\n<strong><a style=\"color: c9c9c9;\" href=\"https:\/\/portal.wearefocus.co.uk\/portal\/service?btn=48&amp;categoryid=10&amp;id=130&amp;itil_requesttype_id=3&amp;shownewticket=true&amp;service_requestdetail_id=79\" data-loopstyle=\"link\"><span style=\"color: #354550\">Computer Setup<\/span><\/a><\/strong>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A Quick Guide To Flex We have an established team of experienced support technicians and website developers. Our support team consists of 1st and 2nd line technicians who are responsive, supportive and friendly. How to Login and Raise a Ticket 1) Go to\u00a0https:\/\/flex.wearefocus.co.uk 2) Select\u00a0Sign in with Office 365\u00a0(if you don\u2019t use Office 365 for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":686,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quick Guide To Flex - We Are Focus | IT Support | Microsoft Solutions | Cyber Security<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quick Guide To Flex - We Are Focus | IT Support | Microsoft Solutions | Cyber Security\" \/>\n<meta property=\"og:description\" content=\"A Quick Guide To Flex We have an established team of experienced support technicians and website developers. Our support team consists of 1st and 2nd line technicians who are responsive, supportive and friendly. How to Login and Raise a Ticket 1) Go to\u00a0https:\/\/flex.wearefocus.co.uk 2) Select\u00a0Sign in with Office 365\u00a0(if you don\u2019t use Office 365 for [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/\" \/>\n<meta property=\"og:site_name\" content=\"We Are Focus | IT Support | Microsoft Solutions | Cyber Security\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-13T10:13:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/03\/auth-ico.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/\",\"url\":\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/\",\"name\":\"Quick Guide To Flex - We Are Focus | IT Support | Microsoft Solutions | Cyber Security\",\"isPartOf\":{\"@id\":\"https:\/\/wearefocus.co.uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/03\/auth-ico.png\",\"datePublished\":\"2023-07-05T10:01:42+00:00\",\"dateModified\":\"2023-09-13T10:13:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/#primaryimage\",\"url\":\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/03\/auth-ico.png\",\"contentUrl\":\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/03\/auth-ico.png\",\"width\":512,\"height\":512,\"caption\":\"auth-ico\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wearefocus.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Quick Guide To Flex\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/wearefocus.co.uk\/#website\",\"url\":\"https:\/\/wearefocus.co.uk\/\",\"name\":\"We Are Focus | IT Support | Microsoft Solutions | Cyber Security\",\"description\":\"Your IT is Our Focus\",\"publisher\":{\"@id\":\"https:\/\/wearefocus.co.uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/wearefocus.co.uk\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/wearefocus.co.uk\/#organization\",\"name\":\"We Are Focus | IT Support | Microsoft Solutions | Cyber Security\",\"url\":\"https:\/\/wearefocus.co.uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/wearefocus.co.uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/02\/Focus_Logo-header.svg\",\"contentUrl\":\"https:\/\/wearefocus.co.uk\/wp-content\/uploads\/2023\/02\/Focus_Logo-header.svg\",\"width\":104,\"height\":29,\"caption\":\"We Are Focus | IT Support | Microsoft Solutions | Cyber Security\"},\"image\":{\"@id\":\"https:\/\/wearefocus.co.uk\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Quick Guide To Flex - We Are Focus | IT Support | Microsoft Solutions | Cyber Security","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wearefocus.co.uk\/quick-guide-to-flex\/","og_locale":"en_GB","og_type":"article","og_title":"Quick Guide To Flex - We Are Focus | IT Support | Microsoft Solutions | Cyber Security","og_description":"A Quick Guide To Flex We have an established team of experienced support technicians and website developers. 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